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    RISE: Refugee & Immigrant Service Enhancement

    Don’t just make a difference.

    Make THE difference.

    Looking to drive meaningful change in your organization's mission and outcomes? Join the RISE Program.

    Evolve with Empathy – and in Step with the World Around You

    As the world changes around us, so should the services to our beneficiaries. For this, charities and non-profits must embrace innovation. But not just any innovation – it must be user-centric, driven by the needs and aspirations of those you serve.

    At RISE, we understand that innovation can be a daunting concept, especially for non-profits and charities. That's why we've developed a tailored program specifically designed for organizations like yours. We provide you with the tools, knowledge, and support you need to embark on a transformative journey towards becoming a user-centric organization.

    RISE with us – to higher highs

    Funded by Immigration, Refugee and Citizenship Canada (IRCC), RISE is a tailored innovation training program designed to help settlement service providers – and other non-profit and charitable service providers – improve their services and service delivery.

    This self-guided program is designed to help you understand the needs of your clients and ensure that the services you are delivering meet those needs. You will use an iterative process to understand your users, challenge your assumptions, redefine problems and create innovative solutions that focus on end-users and their needs. The end-result being a pilot program for new service delivery systems and products, ready for implementation.

    RISE Benefits

    Free. Forever.

    Your precious resources should be allocated directly to your core missions. We get that. That’s why there is no financial barrier – all Canadian charities and non-profits will be able to access and benefit from the RISE Program.

    A Proven Track Record

    We've worked with numerous Canadian non-profits and charities, helping them redefine their impact and effectiveness. Our alumni have gone on to achieve remarkable success, and we're excited to help RISE your organization to new heights.

    Virtual & Self-guided

    The fully virtual, self-guided RISE program empowers participants to learn and innovate at their own pace, tailoring the experience to their specific needs and schedules. This flexibility fosters a more organic and personalized approach to problem-solving and ultimately growth.

    Tailored for You

    Our program is not one-size-fits-all. We recognize that each non-profit and charity is unique, with its own challenges and opportunities. You will decide your own focus, define your own challenges and based on deep empathy with your beneficiary persona, you will uncover new ways to serve that are unique to your organization.

    User-Centric Focus

    User-centricity is at the heart of what we do. We'll teach you how to deeply understand the needs and preferences of your beneficiaries, enabling you to design and deliver programs and services that truly resonate.

    Practical, Actionable Insights

    We don't just preach theory; we provide practical tools, frameworks and give examples that you can immediately apply to your organization's work.

    What You'll Learn

    Our RISE program covers a wide range of topics, including:

    • Design Thinking: Harness the power of empathy to uncover deep insights into your beneficiaries' needs.
    • Prototyping: Quickly turn ideas into tangible solutions and gather valuable feedback.
    • User Testing: Ensure that your innovations truly resonate with your target audience.
    • Sustainability: Learn how to create long-lasting impact through sustainable practices.
    • Measuring Impact: Understand how to measure and communicate the effectiveness of your programs.

    Now is the time to invest in your organization's future. By embracing user-centric innovation, you can amplify your impact and advance your mission.

    Still not sure if this program is right for you? Contact our team today for a personalized consultation. We're here to answer your questions and help you determine how user-centric innovation can benefit your organization.

    Join us on a journey of transformation. Together, we can create a brighter, more impactful future for Canadian non-profits and charities.

    Join us on a journey of transformation. Together, we can create a brighter, more impactful future for Canadian non-profits and charities.